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Citroën assistance
Citroën C3 parked in Paris

CITROËN ASSISTANCE

In the event of a breakdown or accident, Citroën provides you with localised emergency and assistance calls. This service, known as Citroën Assistance, repairs or tows your car, even when it's outside your house. All Citroëns benefit from 3 years of roadside assistance.
Mobile phone screen with My Citroën

YOUR SAFETY ABOVE ALL

With Citroën Assistance, you get free calls 24/7 from Ireland and abroad:

(Freephone from Ireland: 1800 33 33 00) (from outside Ireland: 00 353 1 63 43 030).

You can also reach Citroën Assistance from the Contact and Assistance section of the My Citroën app.

 

Discover the my Citroën app
Freephone 1800 33 33 00 (in ireland)
Citroën connect box located near the rear-view mirror

AN EMERGENCY CALL FROM YOUR VEHICLE

If your car is fitted with the Citroën Connect Box (standard or optional depending on the version), you can contact Citroën Assistance by simply pressing the black button located above your rear-view mirror. In the event of a collision, a call will automatically be made to Citroën Assistance, which can send help immediately if necessary.

COVER THROUGHOUT EUROPE

In the event of a mechanical breakdown, accident, lost keys, keys locked in the car or even a fuel error, Citroën Assistance can support you when times are tough, throughout the European Union and in 15 other countries or territories. The service will do their best to repair the problem where you are or tow your vehicle to the nearest authorised repairer. These guarantees apply to everyone, driver and passengers, whether the car was purchased new or used. If you are broken down for more than 24 hours, don't panic, a solution will be provided to get you moving.