CITROËN WARRANTY EXPLAINED
5 YEAR PASSENGER CAR WARRANTY
(i) 2024 - Models 5 YEAR OR 200,000KM COMMERCIAL VEHICLE WARRANTY
(i) 2019-2024 Models 3 YEAR OR 100,000KM COMMERCIAL VEHICLE WARRANTY
Despite the great professionalism with which your car is manufactured, things can go wrong over time.
To preserve your car and allow you to travel without worrying, we go above and beyond the legal warranty and replace defective parts with parts of an equivalent quality to the initial parts.
LES GARANTIES DONT BÉNÉFICIENT LES CITROËN ACHETÉES NEUVES
| GARANTIES | DÉFAUT DE FABRICATION | PEINTURE | PERFORATION |
|---|---|---|---|
| DÉFAUTS COUVERTS |
Défaut de fabrication des pièces, sauf pièces d’usure (ex : plaquettes de freins) |
Défaut de peinture ou de vernis de la carrosserie d’origine |
Perforation : corrosion de l’intérieur vers l’extérieur de la carrosserie |
| CONTENU DE LA GARANTIE |
• Remise en état ou échange à titre gratuit des pièces défectueuses • Prise en charge des frais de dépannage ou remorquage en cas de panne couverte en garantie |
Réfection totale ou partielle de la peinture ou du vernis pour traiter le défaut |
Remise en état ou échange des éléments défectueux, sur lesquels apparaît cette perforation due à la corrosion |
| DURÉE/KM |
• 2 ans à compter de la date de livraison • Sans limite de kilométrage |
2 ans (voiture particulière et utilitaire) |
• 12 ans (voiture particulière) • 5 ans (véhicule utilitaire) |
CITROËN WARRANTY
Passenger car & commercial vehicle warranty
PASSENGER CAR WARRANTY
For vehicles registered in the Republic of Ireland
There are many great benefits to owning a Citroën, one of them being the peace of mind when it comes to warranty.
Our passenger car warranty works as follows:
3-year manufacturer + 2-year extended. Up to 5 years unlimited mileage. The manufacturer’s warranty is for 3 years or 100,000km, whichever occurs first. Once the manufacturer’s warranty expires, the 2-year unlimited mileage warranty begins.
EXAMPLE 1:
An average mileage customer travels 20,000kms per year. After 3 years there is a total of 60,000kms on the vehicle and the manufacturer’s warranty expires. The extended warranty begins at this point and the customer has 2 further years / unlimited mileage cover. The duration of warranty coverage in this example will be 5 years.
EXAMPLE 2:
A high mileage customer travels 50,000kms per year. After 2 years there is a total of 100,000kms on the vehicle and the manufacturer’s warranty expires. The extended warranty begins at this point and the customer has 2 further years / unlimited mileage cover. The duration of warranty coverage in this example will be 4 years.
The extended warranty matches the same terms and conditions as the standard manufacturer’s warranty.
Taxis, public service vehicles, ambulances and driving school vehicles are excluded from the extended warranty and are covered by the manufacturer’s warranty only (3 years or 100,000km, whichever is reached first).
Emergency Roadside Assistance
In the event of a breakdown, your Citroen is covered for roadside assistance through Citroen Assist for the first 3 years of its life, up to 100,000kms. Please call 1800 33 33 00 or 00 353 16 34 30 30 if outside the Republic of Ireland.
COMMERCIAL VEHICLE WARRANTY
Manufacturers warranty
From 2024 - Citroën Light Commercial Vehicles (LCV's) receive a 5-year (or 200,000km, whichever comes first) Manufacturer Warranty as standard. You also have the reassurance that any repairs competed under warranty will be undertaken within our network of Authorised repairers using only genuine Citroën parts. You are guaranteed a quality repair and the preservation of your vehicle’s performance.
2019 to 2024 model Citroën Light Commercial Vehicles (LCV's) receive a 3-year (or 100,000km, whichever comes first) Manufacturer Warranty as standard. You also have the reassurance that any repairs competed under warranty will be undertaken within our network of Authorised repairers using only genuine Citroën parts. You are guaranteed a quality repair and the preservation of your vehicle’s performance.
To benefit from the contractual warranty, you must have the vehicle maintained and serviced in strict conformity with CITROËN’s instructions (and within a tolerance of 3 months or 3,000 km for routine services) and be able to provide proof of this (maintenance records, invoices, etc.).
Extended Warranty Option for Commercial Vehicles.
For higher mileage customers, we have an optional extended warranty on Berlingo, Dispatch and Relay Vans. This warranty matches the manufacturers terms and conditions and extends the limits to 200,000kms or 5 years, whichever comes first. This 2 year warranty extension option can be purchased up to the first scheduled service. Contact your dealer for current prices.
In the event of your vehicle being resold, its successive purchaser will benefit from the warranty.